Terms and conditions

1. Who we are

The website clgworks.ro (the "Site") is run by GUNDAHAR S.R.L., registered office Str. Feleacului nr. 14, Oradea, jud. Bihor, 410150, Trade Register no. J05/1981/2016, tax ID (CUI) 36704546 ("we", "CLG Works").

Reach us at contact@clgworks.ro or +40 750 299 518.

2. What we sell

Plastic car parts we design and 3D-print in Romania: catalogue parts, and custom parts made after a request and an accepted quote.

Vehicle fitment is listed on each product page; please check it before ordering. If a part doesn't fit although the description said it would, it is non-conforming and we replace or refund it (see Returns and warranty).

Photos are indicative. Colours may look slightly different on screen.

3. Orders and the contract

• Add products to the cart, fill in delivery and billing details and choose how to pay.
• Placing the order is an offer to buy. The contract is formed when we confirm the order by email (for card payments, once the payment is accepted).
• We may refuse an order if a product can no longer be made, if a price was obviously wrong, or if details are incomplete. We'll tell you and refund anything paid.
• No account needed: you follow the order on the page we email you.

4. Prices

Prices are in Romanian lei (RON) and final. The company is not currently registered for VAT, so invoices carry no VAT.

Delivery is added at checkout: RON 25.00 by courier, RON 15.00 to an easybox or Sameday point, free over RON 300.00. Cash on delivery may add none, shown before you place the order.

5. Payment

• By card (Visa, Mastercard) through NETOPIA Payments. Card details are entered only on NETOPIA's secure page; we never see or store them.
• Cash on delivery: pay the courier, or pay by card at the easybox when you collect.
• Invoices are issued through SmartBill and can be downloaded from your order page.

6. Delivery

We deliver within Romania with Sameday. Times and costs are on the Delivery and payment page.

7. Withdrawal and warranty

You can withdraw within 14 days for catalogue products; parts made to your specifications are excluded. Details, and the 2-year legal guarantee of conformity, are on the Returns and warranty page.

8. Liability

Parts must be fitted as instructed and used for their purpose. We aren't liable for damage caused by wrong fitting, other uses or modifications. This does not limit your statutory consumer rights.

9. Intellectual property

The 3D models, texts, photos and brand on the Site are ours and may not be copied or used commercially without our written consent.

10. Personal data

We process your data as described in the Privacy policy.

11. Disputes

If something is wrong, write to contact@clgworks.ro and we'll sort it out quickly.

You may also contact the Romanian consumer authority ANPC (anpc.ro) or use alternative dispute resolution (SAL, anpc.ro/ce-este-sal). Romanian law applies.

12. Changes

We may update these terms. An order is governed by the version in force when it was placed.